The problem is not is just their technical problem its how the handle the process of resolution. WeTransfer Demo: The initial usage of the platform is free for all users. WeTransfer pricing is customizable on the basis of both monthly and yearly plans. This allows for greater file size and a greater amount of total storage.
#Wetransfer pricing pro#
Under the pretense of trying to help, the robotoc customer service rep via chat asked to send a support material each piece of which she blatantly used instead to justify themselves. WeTransfer pricing model includes a Pro plan, which is available for USD 12 per month. Meet WeTransfer, Collect, Paste®, Paper®, and WePresent. At the monthly fees, we pay? So we lost important work, we lost time, we lost money. Simplify your creative workflow with a set of productivity tools made for creatives by creatives. Nowhere we heard or learned that files have a short storage life. They never sent a reply - now they claim they did and it was sent, it may have gone to spam - but when we came back from a trip and I tried to get back to the issue to resolve, I learned the files were deleted, as they EXPIRED. You have to go through the layers of FAQ to be able to send a request through a generic window. you with further automated transfer steps: you will be able to either add your billing details and choose a pricing plan or downgrade to a Free plan. To make things worse, THERE IS NO LIVE CUSTOMER SERVICE to call to and in fact NO ANY PHONE NUMBER and NO EMAIL.
#Wetransfer pricing download#
We were about to leave to an oversea trip so these video files download was something urgent. We dont have pushy sales people haggling over price, but engineers that. The distraught videographer sent us a few samples via Dropbox as proof the files are fine. WeTransfer is a service that enables you to easily send big files up to 2GB. On our end, the system warned as the filies are either corrupted or un-downloadable by some other technical reasons. First, the videographer transferring us files for editing complained that he spends tens and tens of hours transferring simple footage.
HOWEVER, the nightmare started when we upgraded to PRO for sending larger files. We even recommended it to dozens of our colleagues. Learn more about its pricing, reviews, features, integrations and also get free demo. We liked to use it first, it's great for small files and its free.
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